We deliver only in Mumbai

Cancellation & Refund Policy

  • Please send an email to order@flowerlab.in to cancel your orders. Please ensure your email includes the following details:
a. Order ID:
b. Cancellation Reason:
c. Refund Account Details:
  • Any cancellations to the order are to be made before 48 hours of the actual time of delivery to claim refund of the paid amount. We will be unable to refund the amount if order is cancelled within the 48 hours window.
  • Refund shall be made under following conditions:
a. Order was cancelled at least 48 hours prior to delivery
b. Order was not delivered to the recipient. ( This does not include the case for unfounded recipient )
c. If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and the customer will get a full refund or the product will be replaced.
  • In case of Cancellation, 5% charge will be applicable.
  • Any discounted or exempted amount can not be claimed for refund.
  • If you have any questions/comments about our Cancellation And Refund Policy, please email us at info@flowerlab.in