Terms & Conditions
- We ship only in Mumbai
- To cancel your order, Please send an email to order@flowerlab.in. Please ensure your email includes the following details:
a. Order ID:
b. Cancellation Reason:
c. Refund Account Details:
- Any cancellations to the order are to be made before 72 hours of the actual time of delivery to claim refund of the paid amount. We will be unable to refund the amount if order is cancelled within the 72 hours window.
- Refund shall be made under following conditions:
a. Order was cancelled at least 72 hours prior to delivery
b. Order was not delivered to the recipient. ( This does not include the case for unfounded recipient )
c. If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if there is a valid claim,the customer will get a refund or the product will be replaced.
- In case of Cancellation, 5% charge will be applicable.
- Any discounted or exempted amount can not be claimed for refund.
- If you have any questions/comments about our Cancellation And Refund Policy, please email us at info@flowerlab.in
